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FAQ2020-03-18T13:04:59-05:00
Letter to our Customers
March 17th 2020

At Splash Shack, our mission is to provide our community with the safest environment for family fun. In following the guidelines of the CDC and our local authorities, we have chosen to close our waterpark as of 3pm March 16th, in an attempt to contribute towards stopping the spread of COVID-19. Our waterpark is family owned and this decision has been very difficult since it affects our wonderful employees and the option for a year-round water experience to the children of our community. All of our families that have events booked in the next two weeks will be contacted in the coming days. Thank you for your passionate support to Splash Shack and we sincerely apologize for the inconvenience this might cause. We continue to monitor closely the instructions of the Federal and Local Government and its agencies to reopen as quickly as we possibly can. Please subscribe to our social media outlets and email for the latest information about our Kids Indoor Waterpark.

COVID-19 Statement
March 15th 2020

Splash Shack cares about your health and safety. Your family’s comfort and safety are our first priorities. We daily provide a clean sanitized fun environment for our Splasher Families. Our above standard water turnover ratios, automated chlorination, state-of-the-art filtration and UV systems keep the water well chlorinated and clean at all times. We are implementing all of the Centers for Disease Control and Prevention (CDC) additional preventive measures to our rigorous cleaning standards and procedures.

The World Health Organisation has recommended a concentration of chlorine in drinking water, together with how long it needs to act (‘contact time’) so that dangerous germs are killed. Splash Shack not only complies with this standard but exceeds them to further improve the safety of our Splashers. They were asked “If drinking water supplies or swimming pools are being chlorinated in accordance with current recommendations / best practice is this sufficient to inactivate COVID-19 virus?” And the Answer was ” Yes – adherence to current recommended disinfection practice is sufficient to inactivate COVID-19 virus in chlorinated drinking water and swimming pools.” (Source – EHS Water O.U. Advice note to EHS on COVID-19 in chlorinated drinking water supplies and chlorinated swimming pools Version 3 5 March 2020)

Our park will continue to operate every day during Spring Break to be your cleanest option for Family Fun in Central Texas. We are open and ready to serve you.

The Splash Shack Family

GOOD TO KNOW

Do I need to pay if I am just spectating/not participating?

  • Yes. We promote and encourage family/adult participation – we designed our structure so that adults can participate together with their kids.  All individuals entering the Splash Shack will be charged an admission fee. Please visit HERE for admission rates.

What to Bring?

  • Swimsuit, Towels, maybe dry clothes and an appetite for fun.

What not to Bring?

  • As a reminder Splash Shack is an indoor kids waterpark with lots of water. We strongly encourage you to leave large electronic devices such as laptops at home or in your car. If you choose to bring any type of electronic device into the waterpark Splash Shack will not be responsible for any damages that might occur to these devices.   For a list of prohibited items please click HERE

Will I get wet if I am not on the structure?

  • Yes. Not drenched but it is a wet environment. Everyone might get wet even if you aren’t
    getting on the slides. On our “beach” we have colorful Adirondack chairs for you to sit in.  

For how long can may we play in Splash Shack?

  • There is no time limit on your play time your admission is good for the date of purchase and re-entry is not permitted.  

Can I leave the facility and return?

  • No re-entry. Our water adventure requires all kids under the age of 14 to be accompanied by an adult at all times. Please speak to a Manager on Duty during your visit if you need to exit for any reason.

Do you have changing rooms/facilities?

  • We have 5 individual family style restrooms that can be also be used to change in, we also have 2 dedicated changing rooms and 2 open showers to rinse off. We encourage you to come ready to play as you will get wet.

In the cold months, will it be cold inside the facility?

  • The indoor air temperature in the splash area is 82 degrees year round – it might be cold outside, but you will want to dress accordingly once inside the park (layer, change of clothes etc…) We encourage all visitors to wear comfortable summer attire while in the Splash Shack so they can enjoy the summer climate inside.

What makes Splash Shack a Kids Indoor Micro Water Park?

  • Although designed with kids in mind you and your kids will find lots of fun together on our 8,000 square foot play structure with 6 large slides and 2 small slides, tipping buckets, a large dump bucket and a splash pad for smaller kids to enjoy with you.

What are the height restrictions?

  • The minimum rider height for our 9 slides varies from 36″ to 42″. The height restrictions only apply to our slides. Our slide structure, however, has no height restriction to be on it.  Additionally, we have set aside an area just for little’s 36″ and smaller to enjoy. As a reminder, all kids under 42″ must be accompanied by an adult 18 and older at all times and in all areas of the shack.

Are there any other restrictions on your slides?

  • For the safety of all riders must ride the slide on their own.  Manufacturer guidelines have set the maximum weight for each rider at 250 lbs

What are the Hours of Operations?

Do I need a reservation for a Party or Large Group?

  • You do not but Splash Shack does provide party and group rates with booked reservations. See our Pricing Page.

May I bring my own food and beverages?

  • No. Snacks and drinks are available for sale at the Snack Shack inside the facility

Are Pets permitted inside Splash Shack?

  • We love our animals but no pets are allowed inside Splash Shack.

For any additional questions please contact Us Here

March Hours

WED – SAT  10 AM – 6 PM   SUN 12 PM – 6 PM

MON – TUES  CLOSED

contact us for private reservations on Mon – Tues

events@splashshacktx.com

1801 Clover Lane – Cedar Park, TX
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